Accessibility

At Joint Recovery, we are committed to providing an inclusive and accessible experience for all users. Our goal is to ensure that individuals of all abilities can access, navigate, and interact with our platform seamlessly.

Policy Statement

We strive to make our website and digital content accessible to the widest audience possible, regardless of physical, sensory, or cognitive ability. Our approach to accessibility is guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and other applicable regulations.

Key Accessibility Features

• Keyboard Navigation: Our website is fully navigable using a keyboard for individuals who cannot use a mouse or other pointing device.
• Text Alternatives: Images and other non-text content include alternative text to describe their purpose or content.
• Colour Contrast: We use high-contrast colours to ensure readability for users with visual impairments.
• Resizable Text: Our site supports text resizing without loss of functionality or content clarity.
• Accessible Forms: All forms include clear labels, instructions, and error messages.
• Video and Audio Content: Captions, transcripts, or audio descriptions are provided for multimedia content wherever applicable.

Feedback and Assistance

If you encounter any barriers or require assistance, please contact us:

• Email: support@jointrecovery.com
• Phone: 416-544-9291
• Mail: 55 Queen St East, Suite 804, Toronto, ON Canada M5C 1R6

We will make every reasonable effort to address and resolve accessibility concerns promptly.

Ongoing Commitment

Joint Recovery is dedicated to continuous improvement in accessibility. We regularly evaluate our website, integrate accessibility best practices into our development process, and provide training to our team to maintain compliance and usability standards.

Third-Party Content

While we aim to ensure accessibility across our site, some third-party content or applications may not fully conform to accessibility standards. We encourage you to notify us of any issues so we can liaise with third-party providers to improve accessibility.

This policy reflects our commitment to making recovery resources available to everyone, and we will continue to work toward ensuring an equitable digital experience for all.